Support

How can we help?

Find answers in the docs, or reach out directly. We typically respond within 24 hours.

Support hours: Mon–Fri, 9am–6pm ET
Response time: Within 24 hours
Institutional SLA: 4-hour response

General Support

Questions about the platform, your account, or how to use specific analytics.

support@greeks.pro

Billing & Subscriptions

Questions about charges, invoices, plan changes, or cancellations.

billing@greeks.pro

API & Technical

Integration issues, rate limits, WebSocket troubleshooting, or data questions.

api@greeks.pro
Before reaching out — check the docs